There if you need to borrow

What you see is what you get!

Our Personal Loan is simple, flexible and trusted by thousands of members – including NHS staff and Health & Social Care workers.

Here to help you save, there if you need to borrow throughout your career.


We believe in fair, affordable rates for all. That’s why the APR for our Personal loan is tiered according to how much you wish to borrow.


Quick turnaround with no set up fees or hidden costs, and if you wish, you can pay off all or part of your loan early without penalty.


Our members rate us as ‘Excellent’ on Feefo, having received over 1,000 5-star reviews, with over 91% recommending us.

Borrow with confidence

At this credit union we do things differently. As a member, you are automatically covered on saving and loans up to the value of £25,000, subject to certain terms and conditions related to age and pre-existing medical conditions.

  • Life cover on loans is provided up to the age of 70.
  • The maximum life cover on loans is £25,000.
  • This means, any loan up to the value of £25,000 can be cleared should the worst happen.
  • Allowing you to borrow with confidence.
*The free life cover benefit is subject to the terms and conditions of Serve and Protect Loan Protection and Life Savings policies, arranged by CMGL and underwritten by Covea Life Ltd. Note that this protection is a benefit of membership provided at no extra cost to the member. The Credit Union is the policyholder for Loan Protection and Life Savings.

Get ready to apply

Before you apply, we need to check you’re happy with a few things. We’ve created a summary of the key features of our Personal Loan so you have all the info you need.

APR refers to the annual percentage rate (APR). The term is used to describe the overall cost of borrowing a loan, including the interest rate, as well as any related fees. APR’s make it easier for you to compare what options are available, so you can find the best deal to suit your needs.

We do recommend that you look beyond the headline interest rate advertised by other lenders and check out just how much you’ll actually pay per month for the amount you wish to borrow.

We offer loans from £500 to £25,000. The amount you can borrow is dependent on your personal circumstances. We assess your personal circumstances through a credit check as well as other affordability checks so we can make an informed decision.

The repayment period for our loans is dependent on the amount you are borrowing and loan purpose. The maximum period of time that you can repay your loan is 96 months. The minimum repayment period is 12 months.

Unlike other lenders, our rates are tiered based on the amount you are borrowing. Meaning, you will know exactly what rate you would be charged before applying. Our rates for our Personal Loan are as follows:

  • Borrow: £500 – £4,999
    • APR = 13.5%
  • Borrow: £5,000 – £7,999
    • APR = 9.3%
  • Borrow: £8,000 – £14,999
    • APR = 8.2%
  • Borrow: £15,000 – £25,000
    • APR = 8%

To view what rate you’d be charged, scroll down to our loan calculator or click here.

Repayments for this loan may be made by payroll deduction where the facility exists, otherwise by Direct Debit. To see if your employer has payroll deduction set up with ourselves, click here.

Yes, it is our policy to perform a credit search with every loan application. This is to help ensure we are lending responsibly and protecting the interests of the members who save with us, however, the approval decision does not rely solely upon your credit score. All our loan applications are assessed by considering income and expenditure, level of debt and ability to repay.

There are no set up fees or hidden costs for our Personal Loan.

There are no charges or penalties for early (in full or part) repayment. If you wish, you can pay off part of your loan with a lump sum. Your monthly repayments will stay the same, but the term of the loan will be reduced and the total amount of interest paid reduced. You also have the option to overpay your loan. Either way, there are no penalties.

The APR of your loan is fixed for the duration of the term.

You are more likely to be accepted for a Personal Loan if:

  • You are aged 18 or over, and
  • Have a regular source of income

You are less likely to be accepted if you:

  • Cannot prove a regular source of income
  • Can’t afford the loan repayments on the amount you apply for
  • Have credit in arrears, defaults or an outstanding CCJ
  • If you have previously defaulted on a loan with us

We’ll make a decision on whether to offer you a loan based on your personal circumstances.

We regret that we are unable to offer you a loan if are insolvent at the time of applying or have been discharged from insolvency less than 12 months ago.

*Meeting these criteria does not guarantee acceptance.

If you are already a member, you can apply for a loan via our online banking or mobile app. Alternatively, you can apply over the phone by calling 0121 700 1222, where a member of our team will be happy to talk you through the process.

If you are not already a member, but you would like to join and borrow in one convenient application form, please click here.

If you do not qualify for our Personal Loan we may offer you one of our other products, such as the Credit Builder or Emergency Loan.

Calculate your repayments

Use our personal loan calculator below to find out what you would repay for your loan.

On an assumed loan amount of £5,000.00 over 36 months. Representative 9.3% APR. Total amount payable £5,749.20 of which £749.20 is interest. 36 monthly repayments of £159.70. Rates from 8% APR to a maximum of 13.5% APR. Loan terms from 12 to 96 months. Loans subject to standard credit checks and proof of identity. Loans are offered subject to status and conditions to members aged 18 or over. Written quotations for loans available on request. Under the Distance Marketing Directive, you have the right to cancel your loan within 14 days of completion by repaying all funds borrowed plus any interest that has accrued. *Life cover is offered subject to conditions including a six month pre-existing limitation.

Referral Products

If you do not qualify for our Personal Loan, you may be offered one of our referral products to support you financially.

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